Conversion rate optimization digest #187

Conversion rate optimization digest #187

Hi,everyone! Today we wanted to deliver an article about the social media usage to improve customer feedback. There a re 7 ways how to do it: social media listening, collect product feedback, host a focus group, conduct surveys and polls, ask industry experts, source blog content, develop personas. All of these strategies are described in details in the article, the link to which is below.

https://blog.hubspot.com/customer-success/social-media-customer-feedback